Recent updates
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I think my IKI leaked. Can I still complete my experiment?
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The agars/broths in my kit froze. Can I still use them?
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My burner fuel leaked in my kit. What should I do?
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My burner fuel does not have a wick. What should I do?
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The microorganisms in my kit are not growing. What should I do?
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Microorganism Safety
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There's a notice in my kit saying it was shipped without an item. How do I get the missing piece?
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Why do some items in my kit look different than the pictures or videos in my curriculum?
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Where can I find my Kit Contents List?
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What if my kit has missing or damaged items?
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