What to Do If You Enrolled in the Wrong Course in the SI Lab Portal
As soon as you discover that you have enrolled in the wrong course, follow the steps below that apply to your situation. If you are enrolled in the wrong course in your LMS or via a course link, you should first contact your professor or academic advisor to formally drop the course and guide you to enroll in the correct one, as they can make the necessary system changes. This guide will help you correct your enrollment quickly so you can stay on track with your studies.
Step 1: Confirm the Enrollment Error – Log in to the SI Lab Portal and review your active courses on your dashboard. Verify course details to make sure the course name, instructor, and section match your intended enrollment. Check any enrollment confirmation emails to confirm the course details.
Step 2: Unenroll from the Incorrect Course – Notify the professor of the incorrect course. They can unenroll you using the SI Lab Portal System User Manager menu.
Step 3: Enroll in the Correct Course – Contact your instructor or academic advisor to obtain the correct LMS course lesson link or class link. Use that link to enroll in the correct course.
Step 4: Contact Support If Needed – If you are unable to unenroll or enroll in the correct course, submit a Student Support Form in the SI Lab Portal and our team will assist you. Include your full name, student ID, the incorrect course, and the correct course details. Wait for a support team member to review your request and help you resolve the issue.
Need Help – Submit a Student Support Form and our team will assist you.
Tips for Future Enrollments – Always double-check course titles and section numbers before enrolling. Save confirmation emails for reference and consult your instructor or advisor if you are unsure before enrolling.