Lab Portal Student Help

I completed my kit purchase, but cannot access my course.

Updated on

If you are unable to access your course after completing your kit purchase, it is most likely you did not select the "Return to Portal" button on the purchasing confirmation page.

If this is the case, you can access your content in the following way.

1. Go to the email account that you used to purchase your kit.

2. Locate your kit purchase confirmation email.

The email will be from Science Interactive, and will have the title "Your Science Interactive order confirmation."

If you have difficulty finding the email, check your Spam box to ensure it did not arrive there.

3. Open the email and navigate to the Kit Code.

4. Enter the kit code on the course access page to unlock your course content.

To unlock your kit using the access code, view the "I Have My Kit, How Do I Access My Course" instructions.  Enter

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